Privacy Policy

1. Introduction

Empyr Livings ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us, visit our website, or engage with our real estate advisory services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you voluntarily provide when you fill out our enquiry forms, contact us directly, or engage with our services. This may include:

• Full name and contact details (phone number, email address)
• Property preferences and budget range
• Market of interest (South Mumbai, Dubai, or both)
• Any additional information shared in messages or conversations

We do not collect sensitive personal information such as financial account details, government IDs, or payment data through this website.

3. How We Use Your Information

Your information is used solely to provide you with our real estate advisory services. Specifically, we use it to:

• Respond to your property enquiries and match you with relevant listings
• Contact you via phone, WhatsApp, or email regarding your requirements
• Share updates on new properties, market insights, and investment opportunities
• Improve our services based on client feedback and interaction patterns

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your details may only be shared in the following limited circumstances:

• With property developers or sellers directly relevant to your enquiry, with your consent
• With legal or regulatory authorities when required by law
• With trusted service partners who assist in operating our business, bound by confidentiality agreements

5. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you request deletion of your data, we will remove it from our records within 30 days, unless retention is required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

8. Cookies

Our website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information. You can disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.